"This is Unquestionably a Tremendous and Necessary Tool for Our Practice" By on August 04, 2010


Suzanne Foley at the Atlantic Plastic Surgery Center, a New England breast augmentation practice raves about Einstein Industries PrePatient and Best Practices Program. With the help of her Einstein team lead by Regional Manager, Mike Berman, the practice administrator and her staff is able in manage all incoming inquiries faster and more efficiently. Below, Suzanne describes her experience and how its moved the practice ran by Dr. Lawrence Gray into a new direction:

Tracking and benchmarking our website and email prospects had become somewhat of a tedious task, however with Pre-Patient our patient coordinators can now converse quickly and efficiently throughout their day. We no longer wait to do emails at the beginning or end of the day. Response time on our emails is critical; we now build relationships immediately before they even walk through the door!

Its user friendly interface makes it convenient to access our prospect emails at any time anywhere, which is key to staying ahead of the curve with potential patients. It also allows me to manage the emails where I am able to actually see how we are responding to requests and more importantly how efficiently! Doc Shop consistently has remained a top referrer for us. I found Mike Berman to be extremely helpful; his extensive knowledge of the market place helped us to better understand internet shoppers today. This is unquestionably a tremendous and necessary tool for our practice.

Suzanne Foley, Practice Administrator
Atlantic Plastic Surgery / Dr. Lawrence Gray
Portsmouth, NH


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