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Top Five Things Your Receptionist Should Never Say:


It doesn't matter how many leads come into the practice if you can't convert them into patients. Here's a short list of how NOT to convert a lead into a patient.

Top Five Things Your Receptionist Should Never Say:


5. The FBI is here. Can you please hold?

4. I think this procedure is too expensive for you. Have you tried Dr. Jekyll on First?

3. You won't even notice the pain because of the nausea.

2. Oh yes, there's complications. Lots of them.

1. Call us back when you're ready to schedule.