Email and Webmail Help

Frequently Asked Questions

Q. When I delete messages in Outlook they don't disappear they just have a line through them. How do I make deleted messages disappear?
A. In Outlook's navigation go to 'View/Arrange By/Current View and check 'Hide Messages Marked for Deletion. Click for demo.

Q. How do I change my password?
A. Log into webmail and Click 'Settings' in the upper right hand corner, then click 'Password' in the left navigation.

Q. What do I do if I forgot my password?
A. Call Einstein at (858) 459-1182 and ask us to change it!

Q. How do I create an email signature?
A. Click 'Settings' in the upper right corner, then in the left column click 'Identities'. Then click your e-mail address in the 'Identities' column. That will make the data fields appear to the right. Complete them and click 'Save'.

Q. How do I delete more than one email at a time?
A. Select multiple emails by holding down the 'Ctrl' key while selecting emails with a mouse click and then hit the 'delete' key on your keyboard.

Q. How do I create a folder?
A. Click 'Settings' in the upper right corner then click under the Settings column, click 'Folders'. Then under the folders column click the '+' symbol at the bottom, name your folder and choose the parent folder. Most folders should be children of the Inbox.

Q. How do I organize all emails so I see the most recent at the top?
A. Click the word 'Date' at the top of that column until the dark arrow points down.

Message

Einstein creates beautiful websites, and they are very knowledgeable about the latest SEO practices, so your website brings in new patients. The team easy to work with, and I always get prompt attention. They've been an excellent choice for us. Julie K.

Message

Einstein creates beautiful websites, and they are very knowledgeable about the latest SEO practices, so your website brings in new patients. The team easy to work with, and I always get prompt attention. They've been an excellent choice for us. Julie K.

San Diego Office

6825 Flanders Dr
Ste 110 San Diego, CA 92121

Open Today 8:00am - 5:00pm

More Info Directions (858) 459-1182

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San Diego Office

6825 Flanders Dr
Ste 110 San Diego, CA 92121

Open Today 8:00am - 5:00pm

More Info Directions (858) 459-1182

Message

Einstein creates beautiful websites, and they are very knowledgeable about the latest SEO practices, so your website brings in new patients. The team easy to work with, and I always get prompt attention. They've been an excellent choice for us. Julie K.