Once again, the prepatient followup systems convert patients and keep them in the loop. It’s a classic example of how just one email or phone call is not a proper followup technique and practices with good systems tend to convert more cases! The communication starts at the bottom of the page. Check it out!
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Hello ******,

It was very nice speaking to you on the phone and we are looking forward to meeting you on March 1st 2010.

Have a great day.

——————–

via web — Response Time: 1h 58m (Tue 02/23/10 12:10pm EST) 2738090
Hello **********,

Thank you very much for getting back to me with you number. I will call you tomorrow sometime before noontime, if that is inconvenient for you, feel free to call me or e-mail me with a better time.

——————–
*******

via email — (Tue 02/23/10 10:12am EST) raw email
Please call me tomorrow so we can discuss it.
# *** *** ****
Thank you!

Sent from my iPhone

On Feb 22, 2010, at 7:05 AM,

<-- Please reply above this line -->
Hello ********,

We still have not heard from you in regards to your dental inquiry. As you know, Dr. ****** is one of the most sought after doctors in Pennsylvania for dental face lift. When would be the best time and number for me to call you to discuss this?

——————–

via web — (Mon 02/22/10 07:05am EST) 2720213
Hello ********,

We still have not heard from you in regards to your dental inquiry. As you know, Dr. ****** is one of the most sought after doctors in Pennsylvania for dental face lift. When would be the best time and number for me to call you to discuss this?

——————–

via web — (Tue 02/16/10 01:45pm EST) 2652608
Hello *********,

I hope all has been well with you. We still have not heard from you in regards to your dental inquiry. As you know, Dr. ******** is one of the most sought after doctors in Pennsylvania for PROCEDURE. When would be the best time and number for me to call you to discuss this?

——————–

via web — Response Time: 17h 22m (Wed 02/10/10 04:32pm EST) 2588159
Hello *******,

We are excited to receive your dental face lift inquiry from DocShop.com. You may be aware that Dr. ******* is internationally recognized for his work in the field of cosmetic and restorative dentistry. Our goal is to improve overall well being of our patients.

Please let me know of the best day, time and phone number to reach you to schedule a complimentary consultation as soon as possible. You may be very busy so if I haven’t heard from you by this time in a couple of days I will give you a quick follow up to answer any questions and get you in the schedule. Please visit our website for more information.

Enjoy your day.

——————–
****

via email — (Tue 02/09/10 11:09pm EST) raw email
The information below has been submitted via the “DocShop.com” form located at:
http://www.docshop.com/consultation/contact?session_id=1265774617-W4BCAISGLG0M2JL

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Specialty: Dentistry
Name: ******
E-mail Address: *******
Phone: —
City: ******
State: *******
Zipcode: *******
Visitor Ip: 96.245.129.199
When: Immediately
Message: —
Procedure: Dental face lift
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82 days after the inital contact this patient converts! This really shows the power of having a linear system in place for organized followup. The back and forth starts at the bottom and it really illustrates the power of PrePatient patient conversion systems.

________________
Astoria Dental Group – Response Time: 12d 22h (Tue 03/02/10 12:16pm EST) 2824418

Hello ********.

This is a reminder that your appointment was rescheduled to Wednesday, March 3rd, 2010 at 6:30 p.m. Again, please try to come in a little sooner (15-30 minutes) prior to your appointment time. Our office is located at *********. Please call the office if you have any questions at *********.

Thank you,
Alexandra
Astoria Dental Group

Astoria Dental Group — Response Time: 12d 22h (Tue 03/02/10 12:12pm EST) 2824298

Hello *******.

It was a pleasure speaking to you today. We look forward to meeting you on Thursday, March 4, 2010 at 12:30 pm. Our office is located at *******. Please try to be in the office a little earlier to complete the necessary forms. If you have any questions, please call the office at ********. Also, feel free to further visit our website, SmileDr.com , to learn more about the office and to hear patient testimonials.

——————–
Alexandra
Astoria Dental Group
SmileDr.com

Astoria Dental Group — Response Time: 2h 53m (Wed 02/17/10 04:35pm EST) 2668526
Hi Richard.

Please let me know the best number to contact you at or else call the office at ******* to schedule an appointment for a free consultation. At this time, the doctor will go over different treatment options and payment plans to help you pay for treatment.

Thank you,
Alexandra
Astoria Dental Group

Hey yes I am still interested. Just money has been ruff. I would like to come in and see the dentist to see how much its gonna run me to get a new one.

Astoria Dental Group — Response Time: 71d 18h (Wed 02/17/10 01:36pm EST) 2666411

Hey *******,

You had submitted some personal information in regards to “new bridge” back on 12/07/2009 and we had not heard back from you. We know this is important to you and we hope everything is alright. Please let me know what day and time is best to reach you to get you in for a complimentary consultation this week or feel free to call the practice at******* . We look forward to speaking with you today. Please feel free to visit our website for more information on our award winning practice: www.smiledr.com . Take care.

Best regards,
Alexandra
Astoria Dental Group

Astoria Dental Group — Response Time: 50d 17h (Wed 01/27/10 12:44pm EST) 2433986
Hello Richard,

Are you still interested in dental treatment? I tried to reach you previously regarding your “new bridge” inquiry submitted on 12/07/09 through “SmileDr.com ” but had not heard back. We understand your busy schedule so please let me know the best time and phone number to reach you, today. Otherwise, please call the office at (718) 278-1123. During your initial, complimentary, visit the Doctor will advise you on your best options of treatment and how we can make it affordable for you. We encourage you to re-visit our new website, www.smiledr.com , to view patient testimonials and footage of our award winning practice. Good luck and we look forward to hearing from you, today.

Best regards,
Alexandra
Astoria Dental Group

Astoria Dental Group — Response Time: 45d 16h (Fri 01/22/10 12:01pm EST) 2382902
Hi Richard,

I was cleaning out some of our old files and came across your “bridge” inquiry from 12/07/09. We had responded to your initial inquiry but never heard back from you. Would you like to come in for a complimentary visit to see why so many other new patients have chosen us as their #1 practice in NYC? We strongly encourage you to visit our website, www.smiledr.com , for more information on our award winning practice. We would love to see you. Call us today! Our number is *********.

To your beautiful smile,

Alexandra
Astoria Dental Group

Astoria Dental Group — Response Time: 15h 10m (Tue 12/08/09 10:35am EST) 2019881
Hello ********.

We are excited to receive your “bridge” inquiry from SmileDr.com . You may be aware that the Doctors at Astoria Dental Group are internationally recognized for their work in the field of restorative, implant, and cosmetic dentistry. Our work is customized to the patient so costs vary case to case but we try to never let price stand in the way of your progress. When you come in, we will also verify your coverage and give you an estimate for the treatment. Please let me know of the best day, time and phone number to reach you to schedule a complimentary consultation as soon as possible by calling the office at ******* . Please feel free to visit our website, www.smiledr.com , to watch patient testimonials and we look forward to ensuring your beautiful smile. Enjoy your day.

Best regards,
Alexandra
Astoria Dental Group

PATIENT COMMUNICATION:
——————————————————————–

Greeting: ********
E-mail Address:**********
Home Phone: *********
Comment: im looking to get a new bridge and dont have insurance and was wondering how much one would cost?thanks alot.its for my front tooth
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We always ask everyone what their experience was at an Einstein Webinar. Check out what practices from around the world are saying:

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PS: the audio was perfect!”

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